Return for exchange or refund will be allowed only within 30 calendar days from the date of receipt of merchandise with no exception. If the item was in stock at our location then the return will be subject to a 10% restocking fee plus any and all shipping charges, as long as it is eligible for a return. Returns that did not ship from our location are subject to a 25% restocking fee plus any and all shipping charges. If your order originally qualified for “Free Shipping” you will be responsible for the full cost of the original shipping (determined by UPS.com or other shipping providers) plus the return shipping. Canceled orders are not subject to a fee if canceled the same business day and if they have not been processed. If the order has been processed for shipment but we are able to stop shipment, a cancellation fee of 5% will be charged to offset the fees associated with your order. Original shipping and handling charges are not refundable. All authorized return merchandise must be new, unused, and in its original sale-able packaging, and must also include all hardware and documentation. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed. No returns are accepted on electronics.